Privacy Policy

At SoberOut, your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

Information You Provide

• Account Information: Email address, username, password (hashed)
• Profile Information: Display name, bio, profile picture (optional)
• Recovery Information: Sobriety date, milestones, badges earned
• Content: Posts, comments, messages, community contributions
• Payment Information: Processed securely by Stripe; we do not store card details

Information Collected Automatically

• Usage Data: Pages visited, features used, session duration
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, error logs

What We Don't Collect

• Location tracking beyond general region (for timezone)
• Contacts from your device
• Cross-site browsing history
• Biometric data

We use your information solely to provide and improve the Service:

• Service Delivery: Provide core platform functionality
• Personalization: Customize your dashboard and recommendations
• Communication: Send important updates, password resets, and optional notifications
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Improvement: Analyze aggregate usage patterns to improve features
• Support: Respond to your questions and requests

We do NOT use your information for advertising, profiling for third parties, or any purpose unrelated to providing the Service.

We share your information only in these limited circumstances:

• With Your Consent: Content you choose to share publicly or with specific community members
• Service Providers: Essential partners who help us operate (Stripe for payments, cloud hosting) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect safety
• Business Transfer: In case of merger or acquisition, with continued privacy protections

We implement industry-standard security measures:

• HTTPS encryption for all data transmission
• Passwords are hashed using secure algorithms (never stored in plain text)
• Regular security audits and monitoring
• Access controls limiting employee data access
• Secure cloud infrastructure with encryption at rest
• Rate limiting and abuse prevention systems

While we strive to protect your data, no system is 100% secure. We encourage you to use a strong, unique password and enable available security features.

You have control over your personal information:

• Access: View your personal data in your account settings
• Update: Correct or update your information at any time
• Export: Download your data (Premium/Supporter feature)
• Delete: Request deletion of your account and associated data
• Privacy Settings: Control who can see your profile and activity
• Email Preferences: Opt out of non-essential communications

To exercise these rights, visit your account settings or contact us at support@soberout.social.

6. Cookies & Tracking

We use minimal, essential cookies:

• Authentication: Keep you logged in securely
• Preferences: Remember your settings
• Security: Prevent CSRF attacks and abuse

We do NOT use advertising cookies, tracking pixels, or third-party analytics that follow you across the web.

7. Data Retention

We retain your data only as long as necessary:

• Account data: Until you delete your account
• Content: Until you delete it or your account
• Logs: 90 days for security purposes
• Backups: 30 days for disaster recovery

After account deletion, your data is permanently removed within 30 days, except where retention is required by law.

Questions about this Privacy Policy or your data? Contact us at:

• Email: support@soberout.social
• Support Page: soberout.social/support